Privacy Policy
At Pineda Logistics Services, we are committed to protecting the privacy and security of our customers' personal information. This policy outlines the types of data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
Through Our Website
When you submit a query via our Contact Us form, we collect the following personal information:
- Name
- Email Address
- Mobile Number
This information is stored securely in our database and is used only to respond to your inquiries and provide our services. We do not share this information with any third parties.
Through Facebook Ads
We also run Facebook ads, including a Messenger template where we ask users for the following:
- City
- A range of monthly orders processed
- The number of products intended for warehouse storage
This information is used solely to provide better customer service during conversations on Messenger. We do not store this data in our database and do not share it with any third parties.
2. How We Use Your Information
The information collected from our website's contact form is used for the following purposes:
- To respond to inquiries and provide relevant services
- To improve our communication with you
We do not sell, trade, or otherwise transfer any of your personal information to outside parties.
3. Data Security
We implement various security measures to maintain the safety of your personal information when you submit it through our website. Your data is stored in a secure database and is accessible only by authorized personnel.
4. Third-Party Services
We do not directly share any of the information we collect with third parties, including information collected through Facebook Messenger.
6. Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.